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Consumer Data & Privacy

The Natural Family Co. can only accept orders online. Shopping on our site is safe and secure. We never store your credit card information. We use Secure Sockets Layer (SSL) encryption to keep your information safe, and we never distribute your personal information to third-party vendors. Payment Options: We accept Visa, MasterCard, Amex, Diners & PayPal.

Returned Merchandise & Refund Policy

The Natural Family Co. has a 'No Return' policy on all of its products whether they have been opened or not, so choose carefully. In the rare circumstance that you have received a faulty product, contact us immediately and we will replace it.

UK Orders

We ship out of our warehouse in London. Please click here for delivery estimates.

Other Countries

Please contact for an accurate delivery estimate.

The Natural Family Co.

98 Hornchurch Road, Hornchurch, Essex RM111JS